@font-face{font-family:Vazirmatn;src:local('Vazirmatn'),local('Vazir'),local('IRANSansX')}.pad{padding:10px;border-radius:12px}*{box-sizing:border-box}body{margin:0;background:linear-gradient(180deg,#f5f8ff,#fff);font-family:Vazirmatn,Tahoma,Arial,sans-serif;color:#15213d}.login{min-height:100vh;display:grid;place-items:center}.login form{width:370px;max-width:calc(100vw - 32px);background:#fff;border:1px solid #e5ebf6;border-radius:26px;padding:26px;box-shadow:0 24px 70px rgba(20,35,80,.12)}input,textarea,select{width:100%;border:1px solid #dfe7f5;border-radius:14px;padding:12px 14px;font:inherit;background:#fff;color:#15213d}textarea{resize:vertical;min-height:80px}.btn{border:0;background:linear-gradient(135deg,#2563eb,#162070);color:white;border-radius:14px;padding:11px 16px;text-decoration:none;font-weight:800;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px}.btn.ghost{background:#eef4ff;color:#1e40af}.btn.block{width:100%}.muted{color:#6b7891}.danger{background:#fff0f0;color:#d92d20}.page{padding:22px}.top{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.top h1{margin:0 0 6px}.top-actions{display:flex;gap:10px;align-items:center}.inline{display:flex;gap:8px}.inline input{width:180px}.layout{display:grid;grid-template-columns:320px 1fr 340px;gap:16px;height:calc(100vh - 116px)}.card{background:rgba(255,255,255,.92);border:1px solid #e3eaf6;border-radius:24px;box-shadow:0 18px 45px rgba(20,35,80,.07);overflow:hidden}.card h3{margin:0;padding:18px;border-bottom:1px solid #edf2f8}.sessions{overflow:auto}.session{display:block;text-decoration:none;color:inherit;padding:14px 16px;border-bottom:1px solid #edf2f8}.session:hover,.session.active{background:#f3f7ff}.row{display:flex;align-items:center;justify-content:space-between;gap:8px}.badge{background:#ef4444;color:white;border-radius:999px;min-width:24px;height:24px;display:grid;place-items:center;font-size:12px}.small{font-size:12px}.last{font-size:13px;margin-top:7px;color:#334155;line-height:1.8}.chat{display:flex;flex-direction:column}.chat-head{display:flex;justify-content:space-between;align-items:center;padding:0 16px;border-bottom:1px solid #edf2f8}.chat-head h3{border:0;padding:16px 0 0}.status{padding:7px 12px;border-radius:999px;background:#eaf7ef;color:#079455;font-weight:800;font-size:12px}.status.human{background:#fff5e8;color:#f97316}.status.closed{background:#eef2f7;color:#64748b}.messages{flex:1;overflow:auto;padding:18px;background:linear-gradient(180deg,#f8fbff,#fff)}.msg{max-width:76%;margin:0 0 12px;padding:12px 14px;border-radius:18px;line-height:1.9;white-space:pre-wrap}.msg.user{margin-right:auto;background:#172070;color:white;border-bottom-left-radius:6px}.msg.assistant{margin-left:auto;background:white;border:1px solid #e3eaf6;box-shadow:0 8px 22px rgba(20,35,80,.05);border-bottom-right-radius:6px}.msg.operator{margin-left:auto;background:#eaf7ef;border:1px solid #b7e4c7;border-bottom-right-radius:6px}.reply{border-top:1px solid #edf2f8;padding:14px;display:grid;grid-template-columns:1fr 120px;gap:10px}.reply textarea{min-height:54px}.mini-products{display:grid;gap:5px;margin-top:8px}.mini-products a{color:#1d4ed8;text-decoration:none;font-size:12px}.info{overflow:auto;padding-bottom:18px}.info dl{padding:14px 18px;margin:0}.info dt{font-size:12px;color:#64748b;margin-top:12px}.info dd{margin:5px 0 0;font-weight:700;line-height:1.7}.clip{word-break:break-word;font-size:12px;font-weight:400!important;color:#64748b}.sideform{padding:0 18px 18px;display:grid;gap:12px}.sideform label{font-size:12px;color:#64748b;display:grid;gap:6px}@media(max-width:1100px){.layout{grid-template-columns:1fr;height:auto}.card{min-height:250px}.page{padding:12px}.top{flex-direction:column;align-items:stretch}.top-actions,.inline{flex-direction:column}.inline input{width:100%}}